The COVID-19 pandemic is certainly unprecedented, and so must be our response. At Zen Windows, we understand the importance of stopping the spread of the virus and we have a responsibility to protect our employees and customers. Here’s how we’re prioritizing the health and safety of our team members and customers at this time:
Easy Online Estimates.
Hassle-free, online estimates in less than 5 minutes have always been our practice, but it’s especially helpful now more than ever! If you’re stuck at home staring at your windows and wondering what it will cost to replace them, check out our easy online estimate system. Our virtual showroom is a great place to see these windows in action and get answers to some important questions.
Flexible Scheduling & Rescheduling.
We understand that times are uncertain, so we’re more than happy to be flexible when it comes to scheduling and rescheduling installation appointments. We pride ourselves on being responsive, so please don’t hesitate to reach out about scheduling a tentative appointment for the future.
Quick, Sanitary, Installation with Minimal Interaction.
Because we are window installation experts with years of installation experience, many jobs can be completed within a few hours. We’re asking homeowners to limit interaction with installers where possible, working with them to find the optimal time for installation (e.g. when homeowners can get out for a walk). We’re also ensuring our installers have proper protective equipment, including gloves, cleaner and hand sanitizer to sanitize themselves and the work space.
Open, Honest Communication.
We’re in this together, so if there are any questions or concerns you have, we’re open to listening! The best we can do is keep our customers updated on our policies and efforts to help contain this virus, and we understand that emergency window replacement doesn’t necessarily wait for a global pandemic to be over.
Please let us know if there is anything we can do to make our process more comfortable for you. We’re proud to be your trusted window replacement professional and we look forward to helping you in the near future!
Owner of Zen Windows Philadelphia